Paul Bates

Trustee
Colonel Paul Bates is the Royal Artillery Regimental Secretary and Chief Executive Officer of the Royal Artillery Charities. In that capacity he serves as an ex-officio Trustee of Haig Housing.
Paul was commissioned into the Royal Artillery in 1992. Since that time, he has completed two tours in Iraq and deployed twice with the United Nations in Cyprus in a peacekeeping role. His last deployment was to Afghanistan, in 2011-12 where he was embedded with the United States Marine Corps as the Deputy Operations Officer for 2 Marine Expeditionary Force. There, he was awarded the US Meritorious Service Medal.
His career has also included being a Commanding Officer, an instructor at the Royal Military Academy Sandhurst, Operations Officer in a UK Artillery Brigade, Operations Officer in NATO’s Allied Rapid Reaction Corps, the officer in charge of recruiting for the Royal Artillery and the second-in-command of a Field Artillery Regiment.
Before his Divisional Director role, he was the Assistant Military Attaché in the British Embassy in Washington DC for 3 years. Most recently he was the UK’s Liaison Officer to NATO’s Strategic Headquarters based in the United States.
He has a Master of Arts in Defence Studies from King’s College London (KCL), a Batchelor of Engineering (with Honours) from the University of Salford in Manchester, England and a Post Graduate Certificate in Academic Practice in Higher Education also from KCL. Additionally, he has completed advance staff training at the Defence Academy of the United Kingdom.
An all-round sportsperson, he loves cricket and football and is a qualified coach in both. On advice from his knees, he now lives these sports vicariously through his sons. With any spare time, he likes to walk his dog, watch any sport, ski and spend time with his family.
Our People
This is your chance to help us do more!
If you would like to donate online, make a payment through PayPal. Every donation helps us to provide adapted housing for Service and ex-Service people in serious need due to injuries and disabilities.
Contact Us
Want to speak with us, make a payment or report a repair. Contact us in a way that suits you best, find out how below.
General Enquiries
Housing Allocations
Fundraising - Patrick Lyster-Todd
Repairs
Sustainability
Income Team
Complaints
PR & Media - Patrick Lyster-Todd
Development Team - William Lindsay
Grounds Maintenance Team
My Haig Portal
This is under construction and when it’s live you will be able to check your rent statement, make a payment or report a repair online
Phone
Main switchboard – 020 8685 5777
Opening Hours: Mon – Fri 9am – 5pm
Call us between 9am and 5pm Monday to Friday. Outside our normal working hours, or during special circumstances, this number will be answered by an out of hours service.
For maintenance emergencies, please state that you are a Haig Housing Trust tenant and the nature of your emergency.
For heating and hot water problems call Robert Heath (available 24 hours a day)
0330 058 6481
For gas emergencies or if you smell gas, please call 0800 111 999
PR & Media
For out-of-hours media enquiries, please call Patrick Lyster-Todd
07973 435754
Contact Form
We will respond to all your enquiries, sent via our contact us form, within 5 working days.
Head Office
Haig Housing Trust
Mountbarrow House
12 Elizabeth Street
London, SW1W 9RB