During the winter months you may be eligible for support when the temperature dips. Here’s some useful information and links.

If you find you are struggling with paying your rent, please contact our Incomes Team on 020 8685 5777 (option 2) or [email protected]. 

Winter Fuel Payment:

This is no longer payable to all pensioners. The Winter Fuel Payment of £200 – £300 pounds will continue for all pensioners in receipt of Pension Credit or other means tested benefits. If you are already receiving one of these benefits, you don’t need to apply for the Winter Fuel Payment. It will automatically be paid to you, and you should receive a letter by the end of November to inform you how much you’ll receive.

If you currently don’t receive any pension benefits and think you may qualify, you can check your eligibility here: Pension Credit: Eligibility – GOV.UK

If you think you should be getting the Winter Fuel Payment and haven’t received a letter about it, you can check before March 31st, 2025 here: Winter Fuel Payment Eligibility – GOV.UK

Warm Home Discount Scheme:

You can claim a one-off discount of £140 on your electricity bill between October and March each year if you’re on Guarantee Credit element of Pension Credit, income-based Jobseeker’s Allowance, income-related Employment and Support Allowance, Income Support, or Universal Credit.

If you believe you qualify for the above, check your eligibility here: Warm Home Discount Scheme – GOV.UK

Cold Weather Payment:

If the temperature in your area drops below freezing for seven days in a row, you could receive a £25 payment for each seven-day period of cold weather.

Learn more here: Cold Weather Payment – GOV.UK

Get Help:

If you’re worried about paying your energy bills, there’s help at hand. You can:

  • Contact your energy supplier: Speak to them directly to discuss payment plans or hardship schemes they might offer.
  • Seek free, confidential advice: Citizens Advice offers support
Additional Support:

Help for Households
Watch this video for consumer advice about your heating
Watch this video for information about UK gas boilers

Quick tips to save energy