Matthew Carter

Matthew Carter


Matthew served as an officer in the Army from 1980 to 2010, completing a range of posts at regimental duty and as a staff officer. He attended the Royal Naval Staff course in 1992 and commanded 5th Regiment Royal Artillery in 2002-04. He completed operational tours in Northern Ireland, Kuwait and Iraq.

On leaving the Army in 2010 under the early departure scheme, he took up the post of Bursar and Clerk to the trustees at St Swithun’s School in Winchester. He became the Regimental Secretary for the Royal Artillery in 2018. In this capacity he is also Chief Executive of three regimental charities: The Royal Artillery Charitable Fund, the Royal Artillery Institution and the Royal Artillery Association.

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Contact Us

Want to speak with us, make a payment or report a repair. Contact us in a way that suits you best, find out how below.

My Haig Portal

This is under construction and when it’s live you will be able to check your rent statement, make a payment or report a repair online


Main switchboard – 020 8685 5777
Opening Hours: Mon – Fri 9am – 5pm

Call us between 9am and 5pm Monday to Friday. Outside our normal working hours, or during special circumstances, this number will be answered by an out of hours service.

For maintenance emergencies, please state that you are a Haig Housing Trust tenant and the nature of your emergency.

For gas emergencies or if you smell gas, please call 0800 111 999

PR & Media

For out-of-hours media enquiries, please call Patrick Lyster-Todd
07973 435754

Contact Form

We will respond to all your enquiries, sent via our contact us form, within 5 working days.



Repairs can be reported by telephone and by email

Report a repair

Head Office

Haig Housing Trust
Mountbarrow House
12 Elizabeth Street
London, SW1W 9RB