Storm Chandra Weather Warning
26 January 2026 17:20
Amber weather warnings for rain and disruption have been issued for South West England and stron winds for Northern Ireland.
Please take extra care and look after yourself, your home and your neighbours during this time. Make sure that your phones and power banks are charged and that your torches have batteries in case of a power cut. There is advice about preparing for a power cut here https://powercuts.nationalgrid.co.uk/power-cut-advice/being-prepared
Damage to your property
If you need to report damage to your property, call Haig Housing on 020 8685 5777 (option 1) or send an email to repairs@haighousing.org.uk. If it’s out of hours, call the same number and hold for Local Assist.
Issues with your heating or hot water
Call Robert Heath on 0330 058 6481. They are available round the clock and have cold weather protocols in place.
Emergency contacts
For the police, fire service or medical emergencies, call 999.
For non-emergencies, call the police on 101.
Medical
Call NHS 111 if you need urgent but not life-threatening health advice, or when your GP surgery is closed and you cannot wait until it reopens.
Utilities
Report a power cut to the National Grid on 105 or 0800 6783 105. To report online, first find your local electricity network operator using your postcode at www.powercut105.com/ then visit their website and look for “Report a Power Cut”.
If you smell gas, call 0800 111 999.
Utility companies will have information on their website and social media sites.
For residents in Jersey call 01534 505 460
Environment Agency Floodline
24-hour advice 0345 988 1188.
Other information
Your local council will have information on their website and on social media sites.