Repairs

For gas emergencies or if you smell gas, please call 0800 111 999

Reporting a repair in England and Wales

Reporting a repair in Scotland

Reporting a repair in Belfast

Reporting a repair in Jersey

When reporting a repair, please have the following information available:

• Your name, address and flat/house number
• Photographs are really helpful when a repair is raised. Please provide photos via email when possible so our team can pass these onto our contractors
• A full description of the problem and what you feel may be required
• What has caused the problem and what damage is being caused
• Details of how you can be contacted to make an appointment such as your work, mobile or home telephone number
• Information on any specific appointment requirements

England and Wales residents

Scotland residents

Please report all repairs (including issues with your heating and hot water to the Haig Housing Support Hub). Out of hours emergency repairs should be reported directly to JSK.

Belfast residents

Please report all repairs (including issues with your heating and hot water to the Haig Housing Support Hub). Out of hours emergency repairs should be reported directly to Local Assist.

Jersey residents

Please report all repairs (including issues with your heating and hot water to the Haig Housing Support Hub). Out of hours emergency repairs should be reported directly to Local Assist.