Role: Deputy Director Operations
Job Description: Deputy Director Operations

Permanent Contract
 Hybrid (Remote/SW1 Central London)


Haig Housing Trust are recruiting the new and exciting role of Deputy Director Operations as part of a re-organisation of their Senior Leadership Team. This is a senior role, answerable to the Chief Operations Officer and Board, with a critical impact coordinating action to deliver ongoing success for a major UK-wide veterans’ charity on a growth trajectory. We work hard to develop, manage, and maintain a range of affordable, quality housing for veterans. To deliver this purpose we want people who are passionate, committed, proactive in providing quality services, and engaging all our stakeholders. We develop our team to be knowledgeable, self-regulating, and highly skilled, rewarding the value they bring to our charity.


Key responsibilities:

  • Senior individual with exemplary leadership skills, able to inspire and motivate others
  • Delivers impact, internally & externally, achieving goals in a timely way
  • Lead change, breaking down barriers to build performance, capacity & continual improvement
  • Effective communicator, adept at conveying a message across all media
  • Able to analyse issues, making good use of data to deliver effective solutions
  • Credible, builds confidence and able to handle complexity whilst delivering at pace
  • Role model leads by personal example: collaboration, values, standards, behaviour & performance
  • Foster a culture of personal accountability, innovation, staff development & well being
  • Ensure effective planning, budget delivery and contractor / third party management
  • Ensure compliance & discharge of all legal, regulatory, charitable & reporting requirements
  • A guardian of Haig’s continued success by a relentless drive to improve beneficiary outcomes


The successful candidate will bring:

Experience – know what good looks like, analyse issues & deliver workable solutions

Leadership – works well with people to bring teams together and deliver impact

Change – challenges the status quo collaboratively to support wider change agenda

Growth mindset – innovate to create opportunities that deliver strategic aims


In return, Haig will provide you with a competitive salary and an attractive benefits package which includes a contributory pension scheme, generous holiday allowance, healthcare and life insurance.


How to apply: Applications are to be submitted with a CV and cover letter. Please apply here.

The closing date for applications is Wednesday 8 May 2024 however applications will be under constant review before the closing date so please submit your application as soon as you are able to as we reserve the right to withdraw the advert early if the list of applications is sufficient. First Interviews will be held on Monday 13 May 2024 and second interviews held on Thursday 16 May 2024.

Please note that applications that are not sent via the link above will not be considered.