Daily Coronavirus Bulletin
National Lockdowns - Easing continues with all shops and outdoor hospitality spaces now able to open in England. Similar easing continues in the devolved administrations.
Haig Housing is operating fully but with some service restrictions
Daily Bulletin for Monday 19th April 2021
MESSAGE BY TIM STOCKINGS, CHIEF EXECUTIVE
The Government has announced a four-step plan in England to cautiously ease the current lockdown restrictions, with similar plans from the devolved administrations. With the arrival of the third step in England on 12th April, restrictions are further eased, with the opening of hospitality outdoor spaces such as pub gardens and non-essential shops. These steps aim to provide a route back to a more normal way of life. Each step will be assessed against four tests before restrictions ease. The first step on 8 March saw the return of schools; the second on 29 March permits people to meet outside including in private gardens; outdoor sports facilities were able to reopen and formally organised outdoor sport restart. Weddings can take place, now with an increased attendance of 15 people. The decision on each stage will be based on data and not dates, and the Government has stated its intention to move cautiously to keep infection rates under control. The Government also re-evaluated recently those who are deemed clinically.extremely vulnerable and who should shield; this restriction was lifted on 1st April. Further details about the four-step plan can be found here and below. For separate plans for the devolved administrations, see advice links under the respective national administration below.
The coronavirus epidemic and the new more infectious variants of the virus will have a significant impact on our lives and how the Trust operates until the full benefits of the mass vaccination programme can be realised; these are already becoming apparent with infection and mortality rates declining significantly and we expect things will continue to get better. However, Haig Housing’s Headquarters Office in Morden will remain closed for the time being, with all essential work being met by homeworking. While we continue to operate this reduced service, we will nevertheless work hard to ensure that our services remain as close to normal as safely possible.
However, with an emphasis on personal safety, some things will remain different while all administrations plot this cautious route out of the current lockdown and its restrictions. We will therefore continue to be informed by Government guidelines including those from the devolved administrations.
2020 was a particularly challenging year for all of us and the arrival of the more infectious variants of the virus have by necessity placed further restrictions during the winter period which itself always brings more health challenges. While 2021 will still be a hugely different year, the success to date of the vaccine roll-out programme provides genuine light at the end of the tunnel.
Nevertheless, we must continue to follow the phased easing of lockdown restrictions. Using that same sense of mutual responsibility that we remember from when we were in the military, I ask you all please to follow closely Government guidance and guidance so we can come through this together.
KEY POINTS TO NOTE
Alban Dobson House, Morden
Whenever the Trust issues you with a rent increase notice, please remember to contact your bank or building society to increase any Standing Order you have in place for payment else you may go into arrears.
- PLEASE do not forget that if your rent has increased and you claim Universal Credit or Local Housing Allowance you must inform them of this change in your circumstances via your online journal or direct to your local authority respectively. Benefits will normally only backdate for 1 month, so it is important to action this quickly. Failure to do this may result in you going into arrears. This change will also need to be evidenced so if you need a copy of your rent increase notice, you should contact the Trust.
- You can inform Universal Credit of a change to your rent from the Trust as follows:
- Log into your Universal Credit journal online.
- Chose, ‘Report a change of circumstance’.
- Chose where you live and what it costs.
- Click the button, ‘Something else’ - which shows your current charges.
- Click the green change button and enter your new figures and the date these changed.
- Save and exit.
- If you have any difficulties, please contact Universal Credit on 0800 328 5644.
- If you are applying locally for Universal Credit, please note that Haig Housing Trust is a PRIVATE LANDLORD and not a Housing Association.
Repairs and Maintenance
- Please report all repairs by telephone to 020 8685 5777, choosing Option 1 or by email to firstname.lastname@example.org. Calls will take longer to answer; please be patient as we will get to all calls in turn. Emergency and Urgent repairs will be prioritised with others undertaken on a case by case basis.
- We will always respond in an emergency.
- Our out of hours service remains available fully for emergency or very urgent repairs only but please listen carefully to any pre-recorded messages.
- Estate visits by Housing Managers are generally suspended and will only be resumed when lockdown restrictions are eased. When and where they are possible, they will only be conducted on the door-step, observing safe distancing. Indoor visits will only resume once lockdown or other tier restrictions permit. These may vary in the devolved administrations.
- All Haig Staff will maintain 2 metre social distancing and wear face coverings; we ask you to take the same precautions.
- We will inform you when stock survey visits recommence.
- Sign up of new beneficiaries will be assessed on a case by case basis while lockdown and tier restrictions remain in force.
- The extension has now come to an end. Car parking information for 2021 should have been been given. Please contact your housing manager for further information.
- YOU SHOULD NOTE THAT NORMAL PARKING ENFORCEMENT CONTINUES.
OTHER USEFUL INFORMATION
If you self-isolate
If you self-isolate after being instructed to do so or are following Government guidelines then please inform us without delay by telephone or email so that we can advise any contractor who may need to visit you.
General Coronavirus (Covid-19) Guidance - English
General Coronavirus (Covid-19) Guidance – नेपाली Nepalese
PLEASE NOTE THAT WHILE MUCH OF THE ADVICE BELOW APPLIES TO ALL, SOME IS SPECIFIC TO ENGLAND ONLY. THEREFORE IF YOU LIVE IN SCOTLAND, WALES, NORTHERN IRELAND OR JERSEY PLEASE ALSO CHECK THE SPECIFIC ADVICE GIVEN IN THE NATIONAL SECTIONS BELOW.
Coronavirus - Government/NHS
Government - Four step plan to ease lockdown restrictions in England: here
Government - National Lockdown - Stay at Home. See here
Government - Full list of local restriction tiers by area from Sunday 31 December 2020: here
Government guidance for those who have been in contact with someone who has tested positive: here
Government guidance for households with possible coronavirus infection: here
Government advice on support for businesses incl for the self employed: here
Government winter campaign to manage coronavirus - Hand. Face. Space: here
Government legal requirement for all venues to now record contact details: here
Government advice on face coverings in education: here
Government advice on new payments for people self-isolating in highest risk areas: here
Government guidance on getting tested for Coronavirus: click here
Government advice on Coronavirus: click here
Government guidance for the public on mental health and wellbeing: click here
Government advice on Coronavirus and domestic abuse: click here
NHS advice on Test and Trace: here
NHS advice on Coronavirus: click here
Public Health England: A simple guide to staying at home: click here
Every Mind Matters - Looking after your mental health at home: click here
Income Support Self-Employed
Government self-employment Income Support Scheme: click here
Extremely Vulnerable People
Government guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19: click here
Get Coronavirus support as an extremely vulnerable person: click here
Online educational resources for schools and parents to help children to learn at home: click here
Voucher scheme for schools to provide free school meals: click here
Veterans UK open for business but with some changes: click here
Veterans Gateway - Help if you have been affected by Covid-19: click here
To volunteer for the NHS: click here
Latest Scottish Government advice: click here
Coronavirus Strategic Framework Update 23 February: here
Ready Scotland - How to get and give help: click here
Welsh Government - general advice and information: click here
Welsh Government - how to protect yourself and others: click here
NIDirect information: click here
Northern Ireland Public Health Agency advice and information: click here
Jersey Government - General advice: click here
Jersey Government - health advice and information: click here
Obtain an NHS Isolation Note (in lieu of a GP Fitness to Work Note) for your employer: click here
MOTs due from 30 March 2020 - 6 month extension: click here
Driving licences expiring between 1 February and 31 August 2020 extended by 7 months: click here
Childline (www.childine.org.uk) offers support to children or young persons where domestic abuse is happening in the home or within a relationship and is free to call on 0800 1111
Forcesline (www.ssafa.org.uk/get-help/forcesline) for serving personnel, Veterans and their families 0800 731 4880 (Mon to Fri 10.30am-7.30pm)
Galop (www.galop.org.uk) provides an LGBT+ Domestic Abuse Helpline and is free to call on 0800 999 5428
Hour Glass (www.wearehourglass.org) challenges the abuse of older people in all its forms and is free to call on 0808 808 8141
Karma Nirvana (www.karmanirvana.org.uk) supports victims of honour based abuse and forced marriage and is free to call on 0800 5999 247 (Mon to Fri 9am–5pm)
Men’s Advice Line (www.mensadviceline.org.uk) is a confidential helpline for male victims of domestic violence and those supporting them and is free to call on 0808 801 0327
National Domestic Abuse 24/7 helpline, which offers support to victims and people affected by domestic abuse, is free to call on 0808 2000 247
NHS 111 (www.111.nhs.uk) to access medical help fast but when it’s not a 999 emergency call 111 or in Wales 0845 4647.
Samaritans (www.smaritans.org) provides 24/7 confidential emotional support for feelings of distress, despair or suicide thoughts 116 123
Shout (www.giveusashout.org) is a crisis text support service for people in the military community who are struggling and need immediate support to get through a crisis. Text CONTACT to 85258
The Respect Phoneline (www.respectphoneline.org.uk) provides confidential advice and support to help perpetrators stop being violent and abusive and is free to call 0808 802 4040
Togetherall (www.togetherall.com/en-gb) is a safe 24/7 online service supporting your mental health in terms of anxiety, depression and other common mental health issues.
Veterans Gateway (www.veteransgateway.org.uk) 24/7 first point of contact for Veterans seeking support, from healthcare and housing to employability, finances, personal relationships and more. 0800 802 1212
Victim Support National 24/7 Supportline (www.victimsupport.org.uk) 08 08 16 89 111
RAPID FLOW TESTS
Rapid flow tests are provided free by the Government, to be used if: you do not have coronavirus symptoms, you live in England, are 18 or older, have not been told to self-isolate or you cannot get tests from your work, school, college or university (ask them for rapid lateral flow tests). The test are available from: