Daily Coronavirus Bulletin
Step 4 easing in England now in force. Devolved administrations continue to follow their own easing plans, similar to England’s although with some notable differences.
Haig Housing is operating fully but with some service restrictions
Daily Bulletin Thursday 23rd September 2021
MESSAGE BY TIM STOCKINGS, CHIEF EXECUTIVE
The Government has, with its Step 4 easing in England on Monday 19th July, lifted most previous restrictions including the mandatory wearing of facemasks and social distancing. This lifts most previous restrictions on how many may gather outside or indoors and permits shops, theatres, arenas, clubs and other places indoors where large numbers of people can gather in close proximity to re-open fully if they wish. However, caution remains the key word, especially with cases attributable to the more infectious Delta variant of the virus growing very quickly. While the vaccination programme has made a significant difference in those becoming ill and needing hospitalisation, numbers are nevertheless slowly rising, matched with a slow increase in deaths too. The devolved administrations will continue to follow their own plans in lifting restrictions which largely follow those in England though with some differences including in the wearing of face coverings and distancing. For separate plans for the devolved administrations, see advice links under the respective national administration below. It should also be noted that restrictions and testing requirements continue in place for those seeking to travel to (and return from) abroad and careful reference to these requirements - which vary between Green, Amber and Red list countries - should be sought in adequate time.
The coronavirus epidemic has had a significant impact on our lives and how the Trust operates. However, with the roll-out of the national vaccination programme, infection and mortality rates have declined significantly overall. Nevertheless, younger people who have not yet had both their vaccination shots as well as others who have not been vaccinated when offered should note the danger that the Delta variant of the virus brings not just to themselves (with the possibility of Long Covid symptoms in the future even if few may have been experienced while infected) and the possibility of infecting others who, while fully vaccinated, may nevertheless be re-infected and fall ill. It should be remembered that vaccination does not provide 100% efficacy and that people can still catch a variant of the virus and, in some instances, become ill.
Haig Housing’s Headquarters Office in Morden will remain closed for the time being, with most essential work being met by homeworking while partial return to work options for staff are considered. Reception will therefore remain closed, and all queries should continue to be made by telephone or email. While we continue to operate this changed service, we will nevertheless work hard to ensure that our services remain as close to normal as safely possible.
We all know that much will remain different and that we must accommodate living with coronavirus, possibly indefinitely. The Government in England and in the devolved administrations will undoubtedly monitor the situation closely and the Trust will therefore continue to be informed by all Government guidelines across the UK.
Using that same sense of mutual responsibility that we remember from when we were in the military, I ask you all please to continue to exercise caution as the country opens up after the strictures of the pandemic. Please follow closely Government guidance and do not take unnecessary risks - so that we continue to come through this together.
KEY POINTS TO NOTE
Alban Dobson House, Morden
- PLEASE do not forget that if your rent has increased and you claim Universal Credit or Local Housing Allowance you must inform them of this change in your circumstances via your online journal or direct to your local authority respectively. Benefits will normally only backdate for 1 month, so it is important to action this quickly. Failure to do this may result in you going into arrears. This change will also need to be evidenced so if you need a copy of your rent increase notice, you should contact the Trust.
- You can inform Universal Credit of a change to your rent from the Trust as follows:
- Log into your Universal Credit journal online.
- Chose, ‘Report a change of circumstance’.
- Chose where you live and what it costs.
- Click the button, ‘Something else’ - which shows your current charges.
- Click the green change button and enter your new figures and the date these changed.
- Save and exit.
- If you have any difficulties, please contact Universal Credit on 0800 328 5644.
- If you are applying locally for Universal Credit, please note that Haig Housing Trust is a PRIVATE LANDLORD and not a Housing Association.
Repairs and Maintenance
- Please report all repairs by telephone to 020 8685 5777, choosing Option 1 or by email to firstname.lastname@example.org. Calls will take longer to answer; please be patient as we will get to all calls in turn. Emergency and Urgent repairs will be prioritised with others undertaken as normal.
- We will always respond in an emergency.
- Our out of hours service remains available fully for emergency or very urgent repairs only but please listen carefully to any pre-recorded messages.
- Contractors will continue to wear face coverings and exercise social distancing unless you are happy otherwise. Note that contractors will always follow those restrictions still required by some devolved administrations.
- Estate visits by Housing Managers in person are now occurring though face coverings and social distancing will be observed unless you are happy otherwise. Note that staff will always follow those restrictions still required by some devolved administrations.
- We will inform you when stock survey visits recommence.
- Sign up of new beneficiaries are now occurring and will continue to be assessed on a case-by-case basis.
- Normal car permit requirements and their routine issue has resumed fully. Please contact your housing manager for further information should you need this.
- YOU SHOULD NOTE THAT NORMAL PARKING ENFORCEMENT CONTINUES.
OTHER USEFUL INFORMATION
If you self-isolate
If you self-isolate after being instructed to do so or are following Government guidelines, then please inform us without delay by telephone or email so that we can advise any contractor who may need to visit you.
General Coronavirus (Covid-19) Guidance - English
General Coronavirus (Covid-19) Guidance – नेपाली Nepalese
PLEASE NOTE THAT WHILE MUCH OF THE ADVICE BELOW APPLIES TO ALL, SOME IS SPECIFIC TO ENGLAND ONLY. THEREFORE, IF YOU LIVE IN SCOTLAND, WALES, NORTHERN IRELAND OR JERSEY PLEASE ALSO CHECK THE SPECIFIC ADVICE GIVEN IN THE NATIONAL SECTIONS BELOW.
Coronavirus - Government/NHS
Government - Order free lateral flow test kit if you have no symptoms: here
Government - Four step plan to ease lockdown restrictions in England: here
Government - National Lockdown - How to stay safe and help prevent the spread. See here
Government guidance for those who have been in contact with someone who has tested positive: here
Government guidance for households with possible coronavirus infection: here
Government advice on support for businesses incl for the self employed: here
Government advice on new payments for people self-isolating in highest risk areas: here
Government guidance on getting tested for Coronavirus: click here
Government advice on Coronavirus: click here
Government guidance for the public on mental health and wellbeing: click here
Government advice on Coronavirus and domestic abuse: click here
NHS advice on Test and Trace: here
NHS advice on Coronavirus: click here
Public Health England: A simple guide to staying at home: click here
Every Mind Matters - Looking after your mental health at home: click here
Income Support Self-Employed
Government self-employment Income Support Scheme: click here
Extremely Vulnerable People
Government guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19: click here
Get Coronavirus support as an extremely vulnerable person: click here
Online educational resources for schools and parents to help children to learn at home: click here
Voucher scheme for schools to provide free school meals: click here
Veterans UK open for business but with some changes: click here
Veterans Gateway - Help if you have been affected by Covid-19: click here
To volunteer for the NHS: click here
Latest Scottish Government advice: click here
Coronavirus Strategic Framework Update 23 February 2021: here
Ready Scotland - How to get and give help: click here
Welsh Government - general advice and information: click here
Welsh Government - how to protect yourself and others: click here
NIDirect information: click here
Northern Ireland Public Health Agency advice and information: click here
Jersey Government - General advice: click here
Jersey Government - health advice and information: click here
Obtain an NHS Isolation Note (in lieu of a GP Fitness to Work Note) for your employer: click here
Childline (www.childine.org.uk) offers support to children or young persons where domestic abuse is happening in the home or within a relationship and is free to call on 0800 1111
Forcesline (www.ssafa.org.uk/get-help/forcesline) for serving personnel, Veterans and their families 0800 731 4880 (Mon to Fri 10.30am-7.30pm)
Galop (www.galop.org.uk) provides an LGBT+ Domestic Abuse Helpline and is free to call on 0800 999 5428
Hour Glass (www.wearehourglass.org) challenges the abuse of older people in all its forms and is free to call on 0808 808 8141
Karma Nirvana (www.karmanirvana.org.uk) supports victims of honour based abuse and forced marriage and is free to call on 0800 5999 247 (Mon to Fri 9am–5pm)
Men’s Advice Line (www.mensadviceline.org.uk) is a confidential helpline for male victims of domestic violence and those supporting them and is free to call on 0808 801 0327
National Domestic Abuse 24/7 helpline, which offers support to victims and people affected by domestic abuse, is free to call on 0808 2000 247
NHS 111 (www.111.nhs.uk) to access medical help fast but when it’s not a 999 emergency call 111 or in Wales 0845 4647.
Samaritans (www.smaritans.org) provides 24/7 confidential emotional support for feelings of distress, despair or suicide thoughts 116 123
Shout (www.giveusashout.org) is a crisis text support service for people in the military community who are struggling and need immediate support to get through a crisis. Text CONTACT to 85258
The Respect Phoneline (www.respectphoneline.org.uk) provides confidential advice and support to help perpetrators stop being violent and abusive and is free to call 0808 802 4040
Togetherall (www.togetherall.com/en-gb) is a safe 24/7 online service supporting your mental health in terms of anxiety, depression and other common mental health issues.
Veterans Gateway (www.veteransgateway.org.uk) 24/7 first point of contact for Veterans seeking support, from healthcare and housing to employability, finances, personal relationships and more. 0800 802 1212
Victim Support National 24/7 Supportline (www.victimsupport.org.uk) 08 08 16 89 111
RAPID FLOW TESTS
Rapid flow tests are provided free by the Government, to be used if: you do not have coronavirus symptoms, you live in England, are 18 or older, have not been told to self-isolate or you cannot get tests from your work, school, college or university (ask them for rapid lateral flow tests). The test are available from: